Please note this role has a start date of September 2026

About the Role

Bar Staff play a key part supporting the Front of House operation at Salisbury Arts Centre and Salisbury Playhouse.  You will be part of the enthusiastic team delivering exceptional hospitality at both venues.

Shifts are evenings and weekends on a rota system.  Due to the nature of a casual contract, shifts will vary due to show availability and audience numbers.

Please note we can only employ staff aged 18 or over due to the nature of the role.

Key Responsibilities

Customer Service

• To meet, greet, direct and serve customers
• To ensure the highest levels of customer service in the Bar areas, working with the Front of House Management team to deliver the complete customer experience to visitors
• To be correctly attired on duty (Wiltshire Creative branded top and smart black trousers)
• To be courteous and professional with colleagues and work to maintain a friendly and professional atmosphere

Sales

• To handle and account for monies and receipts, including cash floats and till reconciliation
• To monitor and replenish stock levels, ensuring rotation and to report any lock stock items to line management

Housekeeping

• To ensure overall cleanliness of the bar and service area
• To remove regularly all empty glasses, bottles, crockery and cutlery from the Front of House service areas as required and ensure Front of House areas are kept clean and tidy
• To clean glasses and replenish to aid quick service before and after the interval

Safety & Security

• To ensure you are aware of appropriate licensing regulations (and to enquire if unsure)
• To follow correct health and safety procedures and report issues to your line manager

General

• To always act in the best interests of Wiltshire Creative, positively enabling delivery of our objectives and acting as an ambassador for our work
• To abide by Wiltshire Creative’s policies, including the staff handbook and associated people policies, and Safeguarding, Health & Safety and Sustainability policies
• To promote and champion Wiltshire Creative’s values through actions and behaviours
• To maintain confidentiality in all areas relating to Wiltshire Creative
• To maximise income and minimise expenditure wherever possible
• To be flexible and to undertake any other reasonable duties as requested by Management

About You

• A proven commitment to quality customer care with a flair for dealing with the public
• Ability to work as part of a team
• Excellent interpersonal and communications skills
• Aware of the profitability of the business
• Work evenings and weekends as scheduled
• Excellent personal hygiene, presentation and time keeping
• Availability over busy periods such as Christmas and New Year
• Front of House / Bar service experience is preferred but not essential

Download the Recruitment Pack

View/Download Casual Bar Staff Recruitment Pack